Privacy Policy

Information Collected

The GMDH Inc. will be what’s known as the ‘Controller’ of the personal data you provide to us. The following customer data may be recorded:

• first and last names, work email, phone number;
• company/organization, position/job description, company data storage (Excel file, ERP system or database);
• object of forecasting/planning, amount of forecasting/planning SKUs and warehouses, forecasting/planning challenges, approximate time to integrate a new forecasting/planning solution, average yearly revenue of the company, and number of demand/inventory planners in the company;
• IP, landing page.

If you choose to purchase a product from us, our 3rd party payment processor PayPro Global, will collect your payment information such as your name, address, phone, email and sensitive payment information. PayPro Global has its own privacy policy (pdf).

GMDH Inc. does not store users’ credit card numbers and other sensitive payment information — this data is only available to the secure service of PayPro Global during the purchase process.

Our software products do not collect any personal information. They do not send private user information when connecting to the Internet for updates.

In order to demonstrate the effectiveness of our software for the customer, we may ask to send us a slice of customer company’s data.

Information Use

The data recorded is processed for the purposes of managing, maintaining, developing and analyzing the relationship between GMDH Inc. and its customers. This data may be used for direct marketing including electronic direct marketing. They may also be used for investigation and follow up as well as for planning and development of the business activities and services of GMDH Inc. and for measuring the amount of customers and conducting customer surveys. The recorded data may also be processed by subsidiaries of GMDH Inc..

The customer company’s data is only used to prepare a demo project and demonstrate how effective our software can be for the customer.

Information Sources

The data to be recorded is provided by the customers when using the electronic forms available on GMDH Inc. website.

Information Disclosure

GMDH Inc. does not disclose the company’s data or recorded data for any third parties. We keep this data strictly confidential. Information recorded is stored on the servers of Vultr, Hubspot, and Amazon S3. These servers are located in the US. More about their information disclosure policy can be found here (Vultr), here (Hubspot), and here (Amazon S3).

Information Security

Only employees who need the customer information to carry out their work assignments can access the system containing customer data. Each person having the access rights to system has individual username and password. The recorded data saved into databases which is secured with firewalls, passwords and other appropriate technical measures. The databases are stored on the servers of Vultr and Hubspot. Back-ups of the Vultr database is stored on the servers of Amazon S3. More about their security here (Vultr), here (Hubspot), and here (Amazon S3).

Data Retention

We only store the recorded information as long as our customer is using our software or services or as long as it is necessary for the relevant activity.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Your Rights on the Information You Provide Us

Access Information

You have the right to request to the information we have on you. You can do this by contacting us at hello@gmdhsoftware.com. We will make sure to provide a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.

We will fulfil your request by sending your copy electronically.

Information Correction & Deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information collected will be deleted.

If at any point you wish for GMDH Inc. to delete information about you, you can simply contact us.

Objection on Information Processing

At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law.